Privacy Policy
Our Privacy Commitment
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Your privacy is important to us. We collect personal information to assist you with property purchases, financial services, and related matters, including preparing loan applications. We may also use this information to keep you informed about relevant services, property opportunities, or financial products. Occasionally, this may include direct marketing communications, which you can choose to opt out of at any time.
We may share your details with our Australian Credit License holder (Connective Credit Services Pty Ltd, ABN 51 143 651 496), as well as third parties you engage with — such as lenders, property consultants, and insurance providers. We may also share information with contractors performing services on our behalf (e.g., mailing services or digital platforms). Start Smart will never sell or rent your personal information to any third party. We only disclose information when necessary to provide services or where required by law.
If you wish to access or correct your personal information, or make a complaint about how your data has been handled, please contact us using the details on our website. More information about your privacy rights is available at www.privacy.gov.au.
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Your Consent
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By engaging Start Smart Property & Finance Specialists to assist with your property or finance needs, you consent to the collection and use of your information for the purposes outlined in this policy.
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Collection of Personal Information
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While much of our website can be browsed without submitting personal information, certain features — such as enquiry forms, newsletter subscriptions, or booking tools — may require you to provide identifiable details. These may include your name, contact details, and financial information relevant to our services.
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Use and Disclosure of Information
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We only share your information with trusted providers and service partners that support your property or finance journey. These may include lenders, property professionals, insurance partners, and associated representatives. If you choose not to provide full and accurate information, we may be unable to offer appropriate recommendations or services.
We do not sell or trade your data under any circumstances.
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Email Communication
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Start Smart may send occasional emails featuring financial education, market updates, or service information. These are only sent to clients or individuals who have subscribed through our website, promotions, or other interactions. You may update your preferences or unsubscribe at any time by following the links provided in our emails.
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Website Usage Data
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Our website uses analytics tools to collect general data such as browser type, language settings, pages visited, referral sources, and time spent on the site. This non-identifiable data helps us better understand our audience and improve our services and online experience.
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Cookies
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Our website uses cookies to enhance your browsing experience and provide personalised content. Cookies are small text files stored on your device that help us recognise repeat visitors, remember user preferences, and analyse website traffic patterns.
You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website. By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy.
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Changes to This Policy
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Start Smart Property & Finance Specialists Pty Ltd may update this Privacy Policy periodically to reflect changes in law or business practices. Updated versions will be posted on www.startsmartgroup.com. If you do not agree with this policy or future amendments, please refrain from using the site.